IT Support

3 V Group Solutions has IT support for their modules. Our Customer Support team provides professional and personalized service. From answering questions to resolving complex issues, 3 V Group support is industry-leading. Professional staffs are available for all phases of implementation, integration, and training, to assure you get the most out of your clinical data. 

Customer Support Staff

Trained and experienced Customer Support team members are  well trained experts in all the modules which we have developed. Each one of them thoroughly know the technology that supports our software modules You can submit support requests by e-request form or by email, 24 hours a day, 7 days a week. Doctors, Supporting Staffs and IT staffs are supported from the same team. Its truly a one-stop service center for all.

Implementation

3 V Group Clinical Software Designed and developed by team of well experienced works the way all doctors think.

Training

Once 3 V Group Clinical App is installed, training begins. We tailor training to your specific teams (custom) and reporting needs. We teach you to effectively use 3 V Group Clinical App to enter, utilize and capture data, and generate reports—all the necessary tools to help your facility analyze clinical data and improve patient outcomes. Typically 2-3 hours of trainings will be provided to team

Installation

We electronically deliver everything you need to install 3 V Group Clinical App. A dedicated 3 V Group Clinical App Customer Support team member guides you through the software installation, reviews your backup process, and is available to answer any technical configuration questions. Usually, Software installation typically takes less than Two hours! (Provided if the systems have a proper set of updates)

After Support

After we deliver all necessary start-up services, our world class Customer Support team is available to address any ongoing needs or concerns